Refunds and Returns Policy

1. Overview
Poshible aims to provide a smooth and transparent shopping experience for all our customers. Please read the following terms and conditions carefully to understand how refunds and returns are managed.

2. Refunds and Returns
Refunds and returns for items purchased from Poshible are governed by the respective dropshipping companies that supply the products. Each dropshipping company may have different policies, timelines, and conditions for returns and refunds. By placing an order with Poshible, you agree to adhere to these policies.

3. Notification of Return or Refund
It is mandatory for customers to notify Poshible about any returns or refund requests. Customers must contact Poshible within 10 Days of receiving the product to initiate the return or refund process. This is crucial to ensure that we can coordinate with the drop shipping company and take appropriate action on your behalf.

4. How to Notify Poshible
To inform Poshible of a return or refund request, please send an email to [email protected] with your order number, reason for return, and any supporting documentation (such as photos of damaged items). Once we receive your request, we will liaise with the drop shipping company to facilitate the return or refund.

5. Processing Time
Refunds and returns may take estimated time, e.g., 7-14 business days to process, depending on the policies and processing times of the drop shipping company involved. Poshible will keep you updated throughout the process.

6. Exceptions and Exclusions
Certain items may not be eligible for refunds or returns, such as:

Products marked as “Final Sale” or “Non-Returnable”

Please review the specific return policy of the drop shipping company prior to making your purchase.

Items that have been used, damaged, or altered

Products not reported within the specified notification period

Face masks, Due to possibility of infectious disease spread, we do not accept refunds for this type of product.

7. Contact Information
If you have any questions or concerns regarding our refund policy or need assistance with a return, please reach out to us at:
Email: [email protected]
Web contact: Facebook Messenger, ( www.facebook.com/Poshibles)

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